Right of Withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier designated by you, took possession of the goods.
To exercise your right of withdrawal, you must inform us (Yelyzaveta Kuritsyna, Hohe Straße 10, 02828 Görlitz, Tel.: +491623800879, Email: info@rabbywolle.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached model withdrawal form for this purpose, but this is not required. You can also exercise your right of withdrawal online at https://rabbywolle.de/pages/widerruf-formular. If you use this online option, we will send you an acknowledgment of receipt on a durable medium (e.g., by email) without delay, with information about the content of the withdrawal statement and the date and time it was received.
To meet the withdrawal deadline, it is sufficient for you to send your notice that you are exercising your right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall refund all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will make this refund using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.
You must send back or hand over the goods to us or to Yelyzaveta Kuritsyna, Wilhelmsplatz 10, 02826 Görlitz, without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, characteristics and functioning.
--- Annex: Model withdrawal form ---
Model withdrawal form
(If you want to withdraw from the contract, please complete this form and send it back.)
- To
Yelyzaveta Kuritsyna
Hohe Straße 10
02828 Görlitz
Email: info@rabbywolle.de
- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is submitted on paper)
- Date
___________
(*) Delete as appropriate.
Withdraw from your contract
You can use the form below to withdraw from your contract directly online. You’ll then receive an acknowledgment of receipt by email.
Submit your withdrawal
Please fill out the form below to submit your withdrawal.